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Mr. Homecare shares a happy and a blissed out customer experience by Rashi Jhunjhunwaala, when we did home cleaning in her Mumbai apartment
Published November 15, 2017

“A helpful and a hassle free experience” – Rashi Jhunjhunwala

It is natural for our patrons to be concerned about how verified, and how trained and well mannered our teams are – considering they would have access to every single detail of a customer’s residence. Customer testimonials deliver tangible data which is a step that takes us closer to improve relationship with the customer and reach their expectations.

We Do Care

We have had turnaround stories because of which we strive constantly to improve in all aspects. A well mannered staff is the first and foremost thing any customer expects from any service, and that is what we also emphasize on. We believe that a person who cares is a way better cleaner than a professional who doesn’t. During our training session we focus on soft skills as much as technical skills equally.

Home Cleaning for Rashi

Rashi clearly understood how hiring a cleaning team for her home would make sense, and we appreciated how she trusted our staff. Home cleaning is a personal business, and performing these tasks by outsiders can sometimes frighten people. We were called for a deep cleaning job for Rashi’s 3BHK apartment in Mumbai. It was an 8 hour process by our specialists which included-

  • Complete coverage of home’s kitchen, bathrooms, bedrooms & other living areas
  • Surface management that covers mirrors, windows, ceilings & floors, treatment of all wooden & steel surfaces
  • Vacuuming and dust-proofing of sofas, chairs & carpets
  • Sanitization of toilets, showers, tubs & sinks

She was skeptical at the beginning whether the team would be able to complete all these tasks within a day or no. She was insisting about splitting the job in two days so that the team doesn’t get tired. No wonder why our team found Rashi really cooperative and sweet.

Clearly she was blissed out

It was a plain sailing process, and the team left for the day having fingers crossed about how she loved us. We realized that the team held Rashi spellbound after the completion of the entire home cleaning job when we received her testimonial right next day.
Quoting Rashi –

“Great cleaning job. Would recommend everyone to do it at least once a year. They make sure every corner of the house is well cleaned. Very well mannered staff. Thank you for making my home shine again. Thank you, Mr. Homecare :)”

Our happiness knew little bounds when we read this, and we blushed pink. Rashi surely knows that, to maintain a perfectly spotless home comes with so many challenges. She no longer has to fret about her house for not being spotless, because Mr. Homecare is always there to help. Thank you for taking out time and being so generous by sending us testimonial, Rashi. It was a pleasure serving you. #WeCare

 

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